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Privacy Policy

At City Wine Merchant, we respect and protect your privacy. Our site is a safe environment for anyone who visits and purchases. As a seller of fine wine and wine-related products, we are also committed to providing you the best possible online service and experience as well as the best products.

When you visit our site, we collect some basic information that does not identify individual users. This includes which pages are visited, types of products purchased, and any feedback from our visitors. We then aggregate this information with hundreds of thousands of other pieces of information to improve our site and make your experience on the site as valuable and efficient as possible.

When you register online with us, you may provide us with certain information, including name, address, Email address, phone number, and credit card account number.  This information is used only to fulfill orders from our site and to provide you with information about your order (such as, whether your order has been received, processed, or shipped). While we may sign you up for our free newsletter based on the information that you specify, you are free to opt-out of any communication from us at anytime.  We will never sell, rent, or share any portion of our customer database to third parties.

Credit Card Processing and Security

Shopping with us is absolutely safe -- you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. We use the latest encryption technology to keep your personal information safe. Your credit card and billing information cannot be read as it travels to our ordering system.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone.


By using our site, you consent to the collection and use of your information by us as described in this policy. City Wine Merchant fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Please be aware that when you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties' privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

We may update this policy from time to time.  Please check this page periodically for changes. By using this site, you signify your agreement to this Privacy Policy