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Client Testimonials

Great service matters to us. We're grateful for the feedback we receive from our valued clients.  


"I have to compliment you on your care and customer service. Never quite experienced communication like this. Wines look great. We will be drinking them over the next 72 hours. Thanks again." - Justin A., Jacksonville Beach, FL

"You rock! I received the delivery in a timely fashion and in good shape, and with the very nice card! And now you even follow up....? Hands down the best experience from all the wine I bought online. I will buy from you again.Thank you for your attention to customer service, awesome wine selection and competitive pricing. The whole experience is just perfect! Thank you." - Mylene D., New York, NY

"I must say I am very impressed with every aspect of your customer service. You should be proud, as from my perspective it is rare." -Steven A., Towaco, NJ

"Love City Wine Merchant, my favorite place for wine -- from picking out a Tuesday night bottle, a beach wine or that special occasion bottle to celebrate with friends. Eric and staff are amazing!" - Nancy S., Buffalo, NY

"Last week, we opened a 2003 Umbrian Red that you bought from a private collection that was outstanding. We're annual visitors to Buffalo, and I will certainly plan to stop by during our next visit."- David S., Sacremento, CA

"I’ve come to rely on City Wine Merchant for a diverse selection of high quality Bordeaux, Burgundy, Italian and California wines from both the well-recognized vineyards and also from innovative vintners offering great value for superb wines. The private client arrangement provides me with the opportunity to select and purchase wines online for pick up at the store. It’s a great convenience for those who work or live in the downtown area or the city." - Mark L., Buffalo, NY